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How to Analyze Open-Ended Survey Responses with AI: A Complete Guide
In every survey, the most valuable insights often come from the open-ended questions, the ones where people can share their thoughts freely in their…
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SaaS Tools vs. AI Chatbots: What’s Better for Analyzing Interviews and Sales Calls?
If you’ve ever tried to make sense of hundreds of sales calls or interview transcripts, you know how overwhelming it can be. Sure, transcription…
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The 7 Best AI Tools to Analyze Survey Responses (2025 Guide)
Survey data is one of the richest resources for understanding customer opinions, employee sentiment and market trends. But raw survey results can be overwhelming,…
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The Next Frontier in Consulting: Why Hybrid Human–AI Models Are Redefining the Voice of the Customer and Employee Experience
By Jonathan Beretta, COO at Satrix Solutions, a client that leverages BTInsights platform In recent months, media outlets and industry observers have devoted significant…
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The Best Customer Insights Platforms in 2025
Understanding your customers has never been more critical in today’s competitive business landscape. The right customer insights platform can unlock a wealth of data,…
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The Best Survey Text Analysis Platform in 2025
Generative AI is revolutionizing how businesses analyze and interpret text data. From focus group interviews and in-depth interviews (IDIs) to open-ended survey responses, tools…